Shipping Policy

LOCAL DELIVERY:

Orders within 80 miles of 13501 S. Main Street
Los Angeles, CA 90061, United States will be offered rate of $89.00 for local delivery within 50 miles and $119 for 50 - 80 miles. Usual expected time for local delivery is anywhere from 3 - 7 business days. We will notify you the day post purchase for information on the date and time of your delivery.

* Local deliveries will be left in the driveway or garage, depending on accessibility. An adult must be on-site to sign for the delivery.

* * For white-glove installation please select the option at checkout.

LOCAL PICKUP DAYS & HOURS:

Monday - Friday: 10:00am to 6:00pm

Saturday - Sunday: 10:00am to 2:00pm

13501 S. Main Street
Los Angeles, CA 90061, United States

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SHIPPING:

Shipping for the United States

Handling time: 1 - 2 days (Mon - Fri)

Transit time: 3 - 5 days (Mon - Fri)

We ship ground LTL freight. All machines are shipped assembled, on a pallet and weigh in excess of 200 lbs. Orders are shipped from Los Angeles, CA.

Fully Assembled Shipping and Flat rate shipping estimated transit time of 5-12 business days.

1.) Orders ship within 48 hours after an order is received (Monday-Friday).

2.) Customers will receive an email shipping confirmation with a tracking number, once the order has shipped.

3.) The carrier will reach out to schedule an appointment for delivery. An adult must be on-site to sign for the delivery.

Shipped orders will be left curbside. Please discuss with the carrier when they call to schedule your delivery. White-glove installation and inside the home delivery only available within 80/mi of  13501 S. Main Street
Los Angeles, CA 90061, United States

Note: New orders received after 2PM (PST), will be processed the following business day. We do not ship on weekends or holidays.

SHIPPING COST:

•  Select products over $800 shipping is calculated in cart.

Note: We do not ship to Alaska or Hawaii at this time.

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WARRANTY:

Warranty: 3 months of parts & labor, 12 months of parts (does not cover normal wear and tear or negligence).

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New Life Cardio Equipment
Los Angeles Address: 13501 S. Main Street
Los Angeles, CA 90061, United States
Phone: +1(800) 401-2446

Email: Support@newlifecardioequipment.com

In order to serve our customers in a more comprehensive and efficient manner, we have updated our warranty policy to be a single policy across the board. Customers will receive 3 months of Parts & Labor services after purchase, with Parts services continuing for the following 12 months Customers are able to pay for another year of Parts after the first year for an additional $150. Please note that there is no manufacturer’s warranty included. New Life Cardio Equipment's agreement with the manufactures (whose products we offer), require that serial numbers be removed from the exercise machines before they are sold.

New Life Cardio Equipment product warranties are clearly listed in the product description section, located on every product page.